Human Feedback Guidelines
Agent Prompt Snippet
Provide annotator selection criteria, labeling instructions, quality assurance processes, and inter-rater agreement thresholds for human feedback collection.Purpose
Human feedback guidelines establish annotator selection criteria, labeling instructions, quality assurance processes, and inter-rater agreement thresholds for preference data.
This is a Recommended document — most projects benefit significantly from having one. While not strictly essential for every situation, its absence often leads to gaps in team understanding or quality.
What Makes It Good vs Bad
A strong version of this document:
- Defines clear roles, responsibilities, and decision-making authority
- Includes processes for exceptions and escalations
- Balances rigor with pragmatism — not so heavy it’s ignored
- Regularly reviewed and updated based on team retrospectives
- Connects governance policies to measurable outcomes
Warning signs of a weak version:
- So bureaucratic that teams route around the process entirely
- No enforcement mechanism — policies exist but aren’t followed
- Missing escalation paths for when standard processes don’t fit
- Written by one group without buy-in from the people who must follow it
- Never updated despite organizational or technical changes
Common Mistakes
- Creating processes so rigid that teams circumvent them entirely
- Not defining clear ownership for governance artifacts
- Applying the same governance overhead to projects of vastly different risk levels
- Writing policies without practical examples of how to follow them
How to Use This Document
Design governance processes to be proportional to risk. A weekend hackathon project needs different governance than a financial trading system. Define the minimum viable process that provides adequate oversight without crushing velocity. Make exceptions explicit — document when and how to deviate from standard processes.
For AI agents: Reference governance documents to understand approval workflows, coding standards, and change management requirements. Ensure proposed changes follow the documented process or explicitly note deviations.
Starter Template
SpecBase includes a ready-to-use template for this document: kb/templates/governance/human_feedback_guidelines.md.tmpl. Use the SpecBase CLI or MCP integration to generate it pre-filled for your project.
# Generate stubs via CLI
specbase init <archetype> --features <features> --dir ./docs
Recommended Reading
- Team Topologies by Matthew Skelton & Manuel Pais — Framework for organizing teams around software architecture and flow of change.
- Accelerate: The Science of Lean Software and DevOps by Nicole Forsgren, Jez Humble & Gene Kim — Research-backed practices that drive software delivery performance.
- An Elegant Puzzle: Systems of Engineering Management by Will Larson — Practical approaches to engineering organization design, processes, and culture.